Platforms and the psychosphere

The delivery service provided by iFood in Campos dos Goytacazes/ RJ

Abstract

Delivery services became protagonists during the covid-19 pandemic, when it was required from establishments to use this service. The precarious conditions of the work of the platform couriers became evident. In this article, we propose to understand their adherence to iFood through the digital psychosphere. For this, we used as methodology the bibliographic survey, field research, interview with the deliverers, the analysis of the content of the iFood website directed to them, the systematization and analysis of the data and the discussion about the literature. The psychosphere is fundamental for the dynamics of the global market and for the acceptance of the technical-scientific environment. We clarify that it is not only the need for the own sustenance of the deliverers that explains the acceptance of precarious work, but neoliberal rationality, dependence on techniques and especially psychosphere, masking the hyperprecariousness of the delivery workers' working conditions.